Cancellation & Refund Policy
At Our Company, we want you to be completely satisfied with your purchase. This Cancellation & Refund Policy outlines the process for cancellations and refunds.
1. Order Cancellation
- Orders can be canceled within 24 hours of placing the order, provided the order has not been shipped.
- To cancel an order, please contact our customer support at info@yourdomain.com with your order details.
- Once the order is shipped, cancellation will not be possible.
2. Refund Policy
- Refunds are applicable only for defective, damaged, or incorrect products delivered.
- Refund requests must be submitted within 7 days of receiving the product.
- We reserve the right to verify the condition of the returned product before processing the refund.
- Refunds will be processed using the original payment method within 7–10 business days after approval.
3. Return Shipping
Return shipping charges will be borne by the company in case of defective, damaged, or incorrect items. For other reasons, the customer may be responsible for return shipping.
4. Non-Refundable Items
Some products, such as personalized items, gift cards, and perishable goods, are non-refundable unless defective or damaged.
5. Contact Us
If you have any questions regarding cancellations or refunds, please contact us at georgemathew.akp@gmail.com or call our customer support number +91 9895214545